Shipping policy

HOLIDAY NOTICES 

Holiday Shipping Cut-Offs

To help ensure your gifts arrive in time for Christmas, please take note of our final shipping dates:

Standard Delivery: Order by 17th December

Please note: While we’ll do everything we can to get your gifts shipped on time, these dates are provided as a guide and cannot be guaranteed due to potential seasonal delays. We recommend placing your order as early as possible to avoid disappointment.

All our orders are shipped via DPD and we aim to deliver orders as quickly and efficiently as possible.

STANDARD SHIPPING

€8.99 standard rate Delivery 2-4 working days in France

Free delivery on orders over €79.99.

Our standard business days are Monday to Friday.

Orders placed on weekends will be processed and shipped the next available business day. Shipping times shown are from the time of shipment confirmation, not from the time the order was placed.

We currently do not dispatch on Dutch public holidays - please allow extra time for deliveries during these times. Click here to learn more about these dates. 

If you have any further questions, please visit our FAQ page or email customer.care@uk.heelys.com 

TRACKING

For registered users, to track your order, please log in, access your order, and view the 'Order Shipments' tab. You can also view your order history and check the status. You can also click the link in your shipping confirmation email.